Terms of service.

Intellectual Property Notice 
Rights to artwork remain the sole property of Sarah Marques including after purchase. This includes the purchase of originals, commissions, prints and current and/or future reproductions of any kind. The purchase of any item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, print and distribute in any form or reproduce in any way by means of profit and/or otherwise. Throughout the site, the terms “we”, “us” and “our” refer to Sarah Marques. Sarah Marques offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Collectors may not reproduce artwork in any way without express written permission from the artist. Posting images of the items purchased on social media are always welcome and does not breach this clause.

Data Protection
The artist will need to collect the following information: the client’s name, email address and address. This information will only be used to send invoices and to deliver the product. The client’s name will be stored to keep track of orders. Once the client has received the product, records of email addresses and addresses will be deleted. Any photos that have been saved or printed will also be deleted or destroyed.

Target Dates
Before any artwork is started, a target date for the completion of the art will be agreed. The client will be notified once the product has been dispatched, from the point the length of time it takes to arrive is no longer the artist’s responsibility. 

Liability
We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace or compensate by any means for the damage of products that have been mishandled by customers. For example: smudging fingerprints on the white border, tearing fine art prints, damaging works, etc.
As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched.
Please read the product descriptions thoroughly and carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase.

Photograph Rights
Reference photos that aren’t owned by the client themselves must obtain permission from the owner of the photo. The same applies for if the photograph was taken by a professional photographer, permission must be granted.

Returns & Refunds
Returns are not accepted on the basis of “I’ve just changed my mind”, unless the product has been damaged prior to the client receiving it before its been collected by the delivery company. The client must get in touch within 48 hours of receiving the product if this is the case.
you live in Brazil, as the law says, you have up to 7 (seven) days to ask for a return.
Keep in mind: Before shipping a package I will record a video and take pictures in case the package arrives damaged. For the refund, I'll ask for picture and video evidence that the product didn't arrive as it should to you. If you fail to prove the product is indeed damaged, I will not refund you.

Duties and taxes
The studio is operated in Brazil and is not liable for import fees on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals and fine art merchandise.
Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. Some countries charge import taxes while others do not. The customs agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. 
It is the responsibility of the customer to pay any duties, value added tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is in its original condition, we will refund you the cost of your purchase (minus the costs of shipping to your country).

Items are declared at purchase value for exporting and under no circumstance will documents be falsified at your request.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.